RETURN & EXCHANGE POLICY
We have a 10-day return policy for most items except final sales and accessories; which means you have 10 days after receiving your item to request a return or exchange.
- ALL pick up orders must be picked up within 10 days. After 10 days they will NOT be eligible for returns or exchange.
- Shipping orders are eligible for return or exchange within 10 days upon receiving the merchandise. To start a return please contact us at email@example.com with proof of purchase, order number and the reason for the return.
- You may return items for exchange or store credit; No refunds!
- Store Credits are non-transferable.
- To be eligible for return, please email within one week upon arrival of item, in order to receive authorization for exchange.
- We'll offer credit or exchange only if items are unworn, unwashed and unused with original tags still intact.
If costumers has received an incorrect order or faulty garment we will review the order and re-ship the correct items with a return bag for the incorrect items so you can send it back to us (shipping & handling charges are on us).
Items on sale, seasonal items, swimsuits, mask chains, bangles, hair bows or any other accessories cannot be returned or exchanged.
Please ship your package using a trackable, insured shipping method.
Mauricio & Miranda
300 Ave. La Sierra Box 125
San Juan, Puerto Rico 00926
- Shipping charges are non refundable.
- Products marked as "sale" may not be returned or exchanged.
- The customer is responsible for the shipping cost of the returned item.
- Items sent back to us without first requesting a return will not be accepted.